Placement in range for successful candidate depends upon experience. A minimum of an Associate Degree in Computer Science or related field or equivalent combination of education and/or related work experience. One to two years IT work experience preferred. Focus on delivering excellent customer service at all times., Technical Proficiency: Exhibit a basic knowledge in one or more of the following major technical disciplines., 1. Computer Systems -Exhibit a basic understanding of computer hardware components handheld units (including PDAs), printers and configuration standards of, operating systems, software applications, file structures, and permissions. Learns the trouble ticketing and Asset Management systems. Demonstrate a basic understanding of maintenance techniques and requirements for safe operation., 2. EMS/SCADA Systems -Exhibits a basic understanding and is able to install various types of RTU equipment under direct supervision. Able to apply safe work practices and procedures. Exhibit a basic understanding of telemetry equipment and is able to apply basic troubleshooting practices and procedures. Exhibit a basic understanding of power systems, UPS and related equipment., 3. Networking Systems - Demonstrate a basic understanding of LAN/WAN systems and requirements. Have basic understanding of digital terminating devices and required hardware. Demonstrate a basic understanding of safe maintenance practices and procedures. Exhibit basic understanding of various wiring requirements and practices. Demonstrate a basic understanding of IP systems and architecture. 4. Radio Systems -Demonstrate a basic knowledge and understanding of Land Mobile systems, including all types of two way radio equipment, including remote control, multiple access, GPS and antenna systems required for each. Demonstrate basic understanding of control methods involving multi-site controller, data gateways and telephone interconnect systems. Develop basic understanding of IP related radio systems., 5. Transport Systems - Demonstrate a basic knowledge and understanding of equipment used in the transport of telecommunications signals, including analog/digital/spread spectrum microwave and fiber optic systems. Demonstrate understanding of fiber optic cable and splice methods and requirements. Exhibit a basic understanding of channel multiplexing methods and techniques. Understand basic wiring requirements involving AC/DC power systems., 6. Voice/Video Systems - Exhibit a basic understanding of voice/video systems, including PBX, key systems, voice mail and video conferencing equipment. Develop basic understanding of IP telephony. Exhibit a basic understanding of wiring requirements and installation methods.